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Office
100 Congress Ave, Suite 400
Austin, TX 78701
Business Hours
Monday - Friday
8:00 AM - 6:00 PM CT
Saturday
9:00 AM - 2:00 PM CT
Sunday
Closed
Lulu.vet HQ
100 Congress Ave, Suite 400, Austin, TX
Map view — 100 Congress Ave, Austin, TX 78701
FAQ
Common Questions
Quick answers to the questions we hear most often.
Getting started is easy! Simply click "Get Started Free" to create your account. You'll have access to a 14-day free trial with all features enabled. Our onboarding team will reach out within 24 hours to help you set up your practice, import existing data, and train your staff. No credit card is required to start your trial.
Absolutely! We offer free data migration from all major veterinary practice management systems including Cornerstone, AVImark, eVetPractice, and more. Our migration specialists will work with you to ensure a smooth transition with zero data loss. The typical migration takes 3-5 business days.
We provide multi-tier support to ensure you always have help when you need it. All plans include email support with 24-hour response times and access to our comprehensive knowledge base. Professional and Enterprise plans also include priority live chat, phone support during business hours, and a dedicated account manager.
Security is our top priority. All data is encrypted at rest and in transit using AES-256 and TLS 1.3 encryption. We are SOC 2 Type II certified, perform daily automated backups with 99.99% uptime guarantee, and our infrastructure is hosted on AWS with multi-region redundancy. You own your data and can export it at any time.